My experience was great throughout the entire process. The salesman representative was very professional and walked us through all our options. Not a pressure sales approach like many other companies. Pricing was very fair and much lower than other companies that just try to take advantage of people. I like doing business with local companies. Installation was on schedule and their installation team was also very professional and did a great quality job. Micah who was on leading the installation was also very professional and answered all our questions throughout the installation process. At every point of contact from the initial sales appointment, scheduling, and installation with this company was great. You can tell that Palmetto Bath has a strong company culture established around customer service and satisfaction. Would highly recommend them for your next project. Don't waste your time calling anyone else.