This spring we attended a Home and Garden Show, where there were multiple tup replacement companies. Carole, representing Palmetto Bath, shared with us that she started working with the company, after they installed her shower! Miss Janice, Design Consultant, came to our home, she did not even mind the barking dogs. She thoroughly explained Palmetto Bath's approach to customer service, quality of products, guarantee of work. She presented the materials and options in a great way, that made designing very easy. We were very impressed with Palmetto Bath. Today, Justin, Installer, arrived at our home, before 9 am. He set himself up, explained to us what he was going to do today and did not stop once. He asked how we wanted niche and grab bar installed. He was exceptional! Justin left just before 4 pm with ALL the mess!! We will tell everyone thinking about tub conversion to shower about Palmetto Bath! The entire experience was pain free!