Mike assured us that the builder would be excellent. I told him our needs, and he helped me fulfill them. We had a tub to shower conversion, with emphasis on safety. Our builder was Chris, and he lived up to his reputation! That was the hardest working man I ever did see. He got the work of two men done, from start to finish, staying focused with patience and understanding, and it turned out beautifully, He made sure I was happy with everything, and we worked together to figure out the best positions for the rails. Although we had such a great experience between Mike as our consultant and Chris as our builder, I believe that Everybody at this business are of the highest value. I've spoken Many times with Katie, who is an absolute joy. We had some unusual circumstances, so she got Jeff involved, and they made sure that everything came together just right. They all have impeccable work ethics. Thank you, guys, for everything!
This spring we attended a Home and Garden Show, where there were multiple tup replacement companies. Carole, representing Palmetto Bath, shared with us that she started working with the company, after they installed her shower! Miss Janice, Design Consultant, came to our home, she did not even mind the barking dogs. She thoroughly explained Palmetto Bath's approach to customer service, quality of products, guarantee of work. She presented the materials and options in a great way, that made designing very easy. We were very impressed with Palmetto Bath. Today, Justin, Installer, arrived at our home, before 9 am. He set himself up, explained to us what he was going to do today and did not stop once. He asked how we wanted niche and grab bar installed. He was exceptional! Justin left just before 4 pm with ALL the mess!! We will tell everyone thinking about tub conversion to shower about Palmetto Bath! The entire experience was pain free!
I highly recommend consulting first with Mike and then insisting on Chris as your bath builder. There's no way to completely put into words the incredible service we received, but I will try. First, Mike. I truly recommend that you write down questions and tell him your situation so that he can narrow down exactly what you need. I did this, and Mike was able to steer me in a surprising way, much better than what I had first envisioned. I was completely out of my element, but both Mike and Chris were able to empower me to make decisions that I never thought I could. Next, Chris. Mike maintained that I would feel confidant with their builder, and Chris lived up to this claim. Impressive workmanship converting a bathtub into a shower that is now fit for a senior with specific needs, while being suitable for future residents. Chris showed attention to detail, helping me figure out the best placement for the support fixtures based on her needs. He was very responsive to my [somewhat pushy!] questions, yet never showed any frustration. They both were a joy to work with.
Jeff did a great job converting my tub to a shower. Couldn’t be happier.
We had two bath/showers remodeled and our crew did a superb job throughout the entire process. From protecting our floors, to installation, to final clean up, they were professional in every manner. I highly recommend Palmetto Bath for your next remodel!
If you want a tub to walk in shower conversion, these are the guys to use. If you want the very best ask for Jeff to be your installer. There is not enough I can say about the excellent level of work performed. The shower is beautiful and Jeff cleaned the bathroom spotless when he was done. I can only say you will lose out on the best job possible if you use anyone else.
The workers were professional and pleasant. They patiently answered all questions and cleaned up each day. We are so pleased with our new shower and remodel.
Mike and his helper were awesome. They got job done in a timely manner but most importantly an awesome job. Floor and trim laid right, my shower tiles awesome, love my toilet. This grandma doesn’t have to worry about my grands using the bathroom. I am very satisfied. Thank you Mike and your workers. Grateful. I appreciate you all.
Mike completed our conversion from bathtub to a walk-in shower. He was on time, professional, knowledgeable and did a fantastic job. Mike answered all our questions to our satisfaction and was easy to communicate with and very polite. He demonstrated commitment, superb customer service and is an example for others to see and follow.
Jeff did a fantastic job. He was on time, professional, knowledgeable and did a great job. Jeff completed our conversion from bathtub to walk in shower in one bathroom and a cave shower to a large shower in the other bathroom. He did an awesome job on both bathrooms along with replacing the tile floors and tearing out a wall in one of the bathrooms to make the shower larger just 5 days. I feel like I am in a high class hotel bathroom. It looks beautiful. I highly recommend Palmetto Bath and would use them again for bathroom remodeling.